Frequently Asked Questions.

Connect Virtual provides structured, results driven business support through four service tiers:

· Connect Check: Strategic discovery session with a custom roadmap

· Connect with Your Core: Foundational virtual support (admin, inbox, systems setup)

· Connect & Grow: Growth focused delivery (project implementation, team coordination)

· Connect Total: Comprehensive OBM level support, leadership, and oversight

We also offer specialist services including social media management, bookkeeping, and governance support for not-for-profits and associations.

Our mission is to create calm, clarity, and connection so you can focus on growing your business.

Our virtual model is flexible, scalable, and outcomes focused. You’ll receive high quality, professional support without the overheads of hiring in-house staff. No payroll, no equipment, no wasted hours - just exactly what you need, when you need it.

An OBM is like your business co-pilot - overseeing projects, managing systems, and ensuring the right things are happening at the right time. Through our Connect Total service, we offer OBM level support designed to help you lead without being stuck in the day-to-day.

If you’re buried in emails, admin, or repetitive tasks, a VA-style solution may be perfect. If you’re scaling, managing a team, or feel like you’ve outgrown your current systems, our higher tier services can provide strategic oversight and operational structure. The Connect Check discovery session will help clarify the right level of support.

We specialise in supporting:

· Female-led service businesses ready to delegate and grow

· Not-for-profits and associations, especially those needing governance support

· Creative professionals and consultants seeking calm, structure, and strategic systems

Our services are tailored - not templated - so you get support that fits your goals and working style.

Confidentiality and professionalism are non-negotiable. We use secure systems, protect sensitive data, and operate under confidentiality agreements. You can trust us to treat your business like it’s our own.

We use a value-based pricing model focused on outcomes, not just hours. Pricing depends on your needs and the service tier you choose:

· Connect Check: Fixed price discovery session (that includes some fantastic bonuses just for you!)

· Packages: Monthly support tailored to your goals (not time-tracked)

· Project-based: Custom quotes available

We’ll provide clear, upfront pricing during your discovery call.

It’s very easy. Start with The Connect Check. It’s a 1:1 discovery session where we’ll assess your current setup and map out next steps. You’ll leave with a customised roadmap, and we’ll credit the session back if you move into a package.

[Book your Connect Check now → LINK TO THE CALENDAR]

We’re proudly based in Sydney, but we work with clients across Australia and globally. We adapt to different time zones and work styles while keeping our service grounded in clarity, calm, and connection.

We don’t sell hours - we deliver outcomes. We combine strategic insight with reliable support, so you always know what’s happening, why it matters, and what’s next. Whether you’re just starting to delegate or ready to scale, we meet you where you are - and help you get where you want to go.