Frequently Asked Questions.
Find answers to common questions about Connect Virtual, Australia's trusted virtual assistant service provider. Learn more about our expert support in bookkeeping, social media management, admin tasks, and more. Get the information you need to make the most of our services.
Connect Virtual provides structured, results driven business support through four service tiers:
· Connect Check: Strategic discovery session with a custom roadmap
· Connect with Your Core: Foundational virtual support (admin, inbox, systems setup)
· Connect & Grow: Growth focused delivery (project implementation, team coordination)
· Connect Total: Comprehensive OBM level support, leadership, and oversight
We also offer specialist services including social media management, bookkeeping, and governance support for not-for-profits and associations.
Our mission is to create calm, clarity, and connection so you can focus on growing your business.
If you’re buried in emails, admin, or repetitive tasks, a VA-style solution may be perfect. If you’re scaling, managing a team, or feel like you’ve outgrown your current systems, our higher tier services can provide strategic oversight and operational structure. The Connect Check discovery session will help clarify the right level of support.
We specialise in supporting:
· Female-led service businesses ready to delegate and grow
· Not-for-profits and associations, especially those needing governance support
· Creative professionals and consultants seeking calm, structure, and strategic systems
Our services are tailored - not templated - so you get support that fits your goals and working style.
We use a value-based pricing model focused on outcomes, not just hours. Pricing depends on your needs and the service tier you choose:
· Connect Check: Fixed price discovery session (that includes some fantastic bonuses just for you!)
· Packages: Monthly support tailored to your goals (not time-tracked)
· Project-based: Custom quotes available
We’ll provide clear, upfront pricing during your discovery call.
It’s very easy. Start with The Connect Check. It’s a 1:1 discovery session where we’ll assess your current setup and map out next steps. You’ll leave with a customised roadmap, and we’ll credit the session back if you move into a package.
[Book your Connect Check now → LINK TO THE CALENDAR]




